End-User Service Agreement

SERVICE-SPECIFIC TERMS AND CONDITIONS

These Service-Specific Terms and Conditions comprise Exhibit A to the End-User Services Agreement, which by this reference is incorporated herein in its entirety.

As stated in the End-User Services Agreement, Company provides Services to Users on behalf of Clients. One annual paid membership service made available by Company to Users is the Mail Plus Total Protection service.

This Exhibit A, together with the End-User Services Agreement, Company's Premium Support Agreement and any related amendments, set forth the applicable terms and conditions for the Mail Plus Total Protection service which apply to those Users who have subscribed to Mail Plus Total Protection ("Members").

1. Mail Plus Total Protection benefits.

a. Mail Plus Total Protection is an advertisement-free service; therefore, advertisements (including, but not limited to, banner or text ads, "pop-unders" or "skyscrapers") should not appear on the Services Pages accessed by Members. Furthermore, advertisements (other than advertisements relating to Company's services) should not be received by any Members. Company shall use commercially reasonable efforts to ensure that these restrictions are complied with.
 

b. In addition to the features then available to Company's Publisher Mail Users, Members may enjoy POP and SMTP email protocols (permitting Members to send and receive email using a wide array of email software), a 250 megabyte email mailbox, and premium support services pursuant to Company's Premium Support Agreement.

2. Fees and Payment.

a. Before being deemed a Member, and before a User will be entitled to receive any Paid End-User services, Company must first receive from User, and successfully process, the annual membership fee. These services may include, but are not limited to, MailPlus upgrade, and Extra Storage upgrade.

b. Once the annual membership fee has been received and successfully processed by Company, Member shall be permitted to enjoy the Paid End-User services for a one-year period subject to the terms and conditions of this Exhibit, the End-User Services Agreement, the Premium Support Agreement and any related amendments. All fees are due immediately and prior to the provision of the Paid End-User Service, and are non-refundable. Company reserves the right to change fees by notifying User by email thirty (30) days prior to the effective date of the change, to the User email address. User shall make all payments in U.S. currency with a credit card, which will be billed in advance for any and all fees, or through any other payment methods provided by Company.

Unless a written cancellation notice is received, the Company will use the current User billing profile to renew the Paid End-User service at the end of the service. Cancellation notices must be received at emailcancellation@everyone.net.

Company reserves the right to suspend or terminate User's Paid End-User Service if credit card charges are denied. Such suspension or termination shall not relieve User of the obligation to pay the fees due. User agrees to pay to Company Company's reasonable expenses, including attorneys' fees and collection agency fees, incurred in enforcing Company's rights under this Agreement. 

c. Support Services. Company will provide customer support to Mail Plus Total Protection Users as set forth by Company's Mail Plus Total Protection registration form and Company's Premium Support Agreement.

3. 14-Day Refund Policy.

All refunds must be requested within 14 days of the date of receipt by contacting emailcancellation@everyone.net. After 14 days, no refund will be issued.